We accept the following payment options: cash, EFTPOS, major credit cards (Visa or MasterCard) and Internet banking. The details for internet banking are ANZ St Luke’s, Manaaki Wellbeing Ltd and the account number is 06-0284-0635672-00. Please note: cheques are not accepted. We also offer treatment plans for clients who wish to pay off treatment packages. For more information about this payment option, please contact the clinic directly.
At Manaaki Wellbeing your appointment is a time slot, which is made up of a consultation the treatment you have chosen plus payment, and any future bookings. We will inform you if there could be any extra cost to be added to your facial treatment giving you the choice if you would like to proceed.
Please note when making a booking you will be allotted a specific time slot. We understand and appreciate that hold-ups can and do occur. However, please be aware that your treatment may be shortened if you arrive late if there is another appointment directly after yours.
Out of consideration to us and other clients who are waiting in line for a booking, we ask that you give us 48 hours notice via email or text. Failure to do so could incur a 50 percent charge.
Please remember that we only answer our emails from Monday to Friday, during working hours. If we haven’t managed to answer our phone don’t worry we have an answering service or we have our Magical Adele Richards who is your concierge for all your enquiries.